An MIT Student's Thoughts on the Future of Tech
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SamUdotongFireflies co-founder (@fireflies_app)
Autoplay OFF  •  a year ago
Conversational commerce tech is going to become super popular!

An MIT Student's Thoughts on the Future of Tech

by Sam Udotong (@sudotong)

We're in an exciting time.

Apps have reached maturity. People don't like downloading them anymore. It's been 8 years since they got big, anyway.

Conversation is the new app & AI is the new app store.

Why download an app to order Domino's pizza when you can just ask an AI to do it: "Get me a large pizza to the same place as last time"

Life is going to get so easy.

There are 3 patterns that explain why this is happening now.

1. We hate downloading & signing up for new apps

Really? Another one?

2. There's too much clutter

Nobody wants you to run out of things to look at.

3. Apps don't understand us.

They simply aren't personal enough. My apps should know what I enjoy.

Conversation-based services solve these issues.

Finally, apps can remember me. They're simple and smart

But mobile apps will not disappear.

We just want more! As more tech is available, our needs grow as well. For example, websites are still needed every day.

So what's next?

Apps will become hyper-personal, inter-app communication will get better, and user experience will be fluid, not fixed And this is just the tip of the iceberg!

Conversational commerce will revolutionize tech.

Until apps can catch up to the standards that consumers demand, I am excited to see how chat-based apps change how we inter with technology.

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SamUdotongFireflies co-founder (@fireflies_app)
a year agoReply
@hannahmilligan that's a smart way to look at it. I feel that consumers want personal conversation because it's now possible!

nakuraneBronze CommaStudent. Comma Media Fellow.
a year agoReply
Great analysis! Will be doing research!

a year agoReply
Hmmm... interesting article! So maybe notification become less of a point to upsell and more of a conversation between the consumer and the bot?

sydneyVerifiedco-creator of Commaful
a year agoReply
@samudotong Awesome will take it for a spin! Haha I love how Ethan is on that list. Tried Magic early on too. M definitely takes the cake

SamUdotongFireflies co-founder (@fireflies_app)
a year agoReply
It's so exciting I think this year will really see some big things happening in the space. This is a great collection: https://www.producthunt.c... I've only tried a few but I've been enjoying Nestor!

sydneyVerifiedco-creator of Commaful
a year agoReply
What apps do this well?

sydneyVerifiedco-creator of Commaful
a year agoReply
I am personally EXTREMELY excited about this movement. I've been using M for a while now and can't go back.