To start, my story telling skills aren't that good so I apologize in advance if it doesn't sound very good. This turned out a bit longer than expected.
My theater got remodeled a bit before the summer season started. New carpets, registers, and brand new leather recliner seats.
The seats are pure bliss (I've almost fallen asleep in them many times during movies) and people generally seem to enjoy them. To recline, they have a small button on the armrest.
I, as an usher, told people as they sat down that there was a button to recline and pointed it out to them before going to help the next confused soul trying to walk into the wrong theater.
Now at the time of this incident, I had been working there for maybe a week. I was still new, but I had a pretty good idea of what was going on and the dos and don'ts.
Now one day, the man who owns the chain of theaters that I am currently working for comes in to see how new seats are going over with customers. Let's call him Peter.
Peter walks around from theater to theater to ensure that everything is running smoothly, nobody's upset, and so on.
It was a pretty slow day, given that it was a warm sunny day and the theater is on the beach, so us employees are lazing around and just chatting while we wait for business.
And then we see him approach the door.
Peter is generally disliked by the employees here. He's rather bossy and very straight forward.
So we get our groans and moans out before he walks in and we have to act professional, even though there are zero customers.
So Peter walks in, everyone greets him. He's already snapped at someone for leaning on the wall, so we're starting off just great.
Around that time, 2 girls walk in to see Pitch Perfect 2. At the moment, I was the only usher, as the others scrambled off to avoid Peter.
The girls get their snacks then come over to me so I can seat them. As I'm walking down the aisle to their seats, I see him out of the corner of my eye.
Peter was following me.
He was pretty much stalking behind us, waiting for me to mess up so he could strike.
It was terrifying.
So I show the girls their seats as Peter is basically breathing down my neck. I very clearly said to them "And right there on your armrest is the button to recline your seats."
They thank me, and I start to leave.
But he's still there.
"Wait." I hear.
I inwardly groan at what's probably going to happen.
I walk back over with a plastered on smile and I look at Peter.
"Well? Aren't you going to tell them how to work the seats?"
I knew the pain would be over faster if I just repeated myself than to try explaining that I already did.
So I turn back to the girls, who already were laid back with their foot rests all the way up and repeat what I said earlier before Peter finally gives me the okay to walk away.
And I do.
But apparently Peter told one of my managers what happened and as I'm walking past said manager with customers following me, he turns to me and says "Don't forget to tell them how the seat works.
And from then on, I knew why Peter was disliked here.