This woman called and without even saying hello after i said the usual “public library, how can i help you?” spiel, she said, “i have a very important question: when you shelve books,
do you push them all to the front of the shelf or all the way back?”
it took me a second to process the question and then i answered that, at the library, we always shelve them so that they are even with the front edge so they’re easier to grab and see.
she was obviously delighted by this answer and then, as if an afterthought, she asked, “okay, what about you? what do you do at home with your books?” i said i did the same thing.
she hummed in obvious agreement and then just like that she said “thank you!” and hung up.
i never heard from her again. i hope she won whatever argument she was having.