Good = the enemy of great
Good companies won't become great companies because things are just "good enough"
You should lead with QUESTIONS not ANSWERS
Great people is the first step
A great vision is not enough if there aren't great people.
It's much easier to become great than to remain great
The only way to stay great is to continue to apply the principles that make you great.
Change the practices/strategies while keeping core values
You need to maintain a strong sense of culture while keeping to the core values and mission of the company
Level 5 Leaders are GREAT leaders
They are modest. They are fanatically driven and have need to produce results. They tend to attribute success to luck.
Step 1: Get self disciplined people to think critically
Ask "Who" not "What"
If people are on the bus because of who else is on the bus, it's easier to change directions.
The best have unwavering faith.
You will prevail, no matter what the difficulties.
Make a "Stop Doing List" as well as a "To-Do List"
The best people know what not to do as well as what to do in their daily lives.