Chat with Marco Zappacosta, Founder of Thumbtack, at LAUNCH Festival
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sydneyverifiedco-creator of Commaful
Autoplay OFF  •  a year ago
Notes from Jason's chat with LAUNCH Festival 2016

Chat with Marco Zappacosta, Founder of Thumbtack, at LAUNCH Festival

The 3, 4, 5, 6 versions of Thumbtack didn't work

It took us 4 years to figure out the model. The idea was simple. We want to make hiring a plumber as easy as buying a book. But the process is extremely hard.

Engaged 200k+ paying professionals without a salesforce

We have over 1k questionnaires for each category to find the right professionals.

Pitched 100 investors before raising their round

People were skeptical about the local market. Lots of hesitancy. We had a kernel of traction, but they saw the vision and the process.

It took 2.5-3 years from the 1st meeting to closing Sequoia

They gave very straightforward feedback on why they passed in their seed and A round. Went back to Sequoia and showed them the proof.

Giant rounds are reflection of opportunity rather than need

The business opportunity is so big that the money helps Thumbtack chase the big dream. We never needed the money. We're going to push it as far as we can.

The money we have is the only money we will ever have

That's how Thumbtack operates its business.

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It's really inspiring (and frightening) to see how long it took for them to make it work