by Neil Varma
Neil Varma served in a number of roles as member of the U.S. Air Force. One such position was Financial Services Officer (Manager, Customer Service), which Varma held from 2007 to 2008.
As Financial Services Officer, Varma directed the payment of more than 15,000 travel reimbursement vouchers, as well as the disbursement/collection of $200 million.
Varma ensured that over 95% of vouchers were processed within just five days, which resulted in an "Officer of the Year" award.