This happened tonight. I manage a movie theatre. I was walking down the hallway just monitoring things when a couple came out of auditorium #6. The man, who we'll just refer to as man, got my attention.
This was at about 11:00pm.
>Man: Are you the manager? This isn't Jurassic World! Where's Jurassic World?
>Ginkasa: Which showtime you looking for?
>Man: The 10:45.
>Ginkasa: Oh, that'll be over there in auditorium #9.
>Man's Wife: But she told us to go to #6!
>Ginkasa: Oh, I'm sorry about that. Maybe she read the ticket upset down?
>Man: An apology isn't going to be enough.
"Okay," I thought. "That's how its going to be." The man was obviously wanting some passes for the massive inconvenience he just experienced.
I would certainly give him some (whatever, make the guest happy), but if he was going to be a jerk about it I thought I'd string him along a little. I started walking them over to #9.
As we got close...
>Man's wife: Which one is it?
>Ginkasa: #9, just right over there.
>Man: Which of those is #9?
>Ginkasa: That one right there.
>Ginkasa: With the "9" over it.
The man directed his wife to the auditorium and told her that he was going to talk with me.
>Man: So, what are you going to do about this?
>Ginkasa: Auditorium #9 is just right over there if you'd like to watch your movie.
>Man: But we were in that auditorium for a while and missed part of our movie!
>Ginkasa: Well, there's about 10-15 minutes of previews so you really haven't missed much of your movie, but if you're looking for free stuff I can guess I can get you some passes.
Would you like to miss more of your movie and follow me for your free stuff or get it later?
>Man: Yes, I'd like passes.
Okay... We walked over the Guest Services area to get him some passes for missing 5 minutes of his movie and counting.
>Ginkasa: Okay, I'll just need you to sign right here.
>Man: What am I doing?
>Ginkasa: I need you to sign right here. Now these passes are good for any movie at any time. There are no restrictions or limitations. These passes are good for any movie you want to see.
There is also no expiration date, so you don't have to worry about coming back in the next day, week, month, year, or decade. Just when there's something you want to see.
>Man: When's the expiration?
>Ginkasa: There is no expiration.
>Man: And these are good for 3D movies, yes?
>Ginkasa: They have no restriction. So, I apologize again for that honest mistake. But, hey! You got some free stuff, so that's a plus for you, yeah?
>Man: Its a plus for me and a plus for you! You just met a hall of fame writer!"
I think based on the guy's demeanor during the whole thing, it was meant to awe me or shame me or something, but I have no idea who he was and I couldn't read his signature to look him up, so...
But, hey! I met a hall of fame writer!