I work at a second run theater, due to lack of business when we were first run. Now because we show older moves our tickets are only 3$, and only $1.50 on Tuesdays.
There are lots of regulars, and being in the center of many not-so-nice areas of town, you can only imagine the type of people that come in for half of Tuesdays.
The subject in discussion here, aka "The Pepsi Lady", is an older white woman with gray hair and is one of those people who wears sandals regardless of the weather.
Now why do we call her "The Pepsi Lady"? Well, one day, she goes to the concession stand (BEFORE buying a ticket) and begins questioning the worker back there.
Much to her dismay the only diet soda we carried was diet Pepsi. Little did we know just how much this lady HATES diet Pepsi.
She then begins making a HUGE scene, claiming that diet Pepsi has "fetus'" in it, that drinking it "violates her conciseness", and that she HAS to have diet Dr. Pepper for her popcorn.
Then she said she was going to start a Facebook page for boycotting our theater. This happened three or more times within the span in a month.
It got to the point where the box office worker would see her walking in the parking lot and let everyone know so they could go hide somewhere where she wouldn't try to complain to them
about some idiotic issue.
But it doesn't stop there. As I'm sure many of you are aware, projectors aren't fail proof.
On this day, (half off Tuesday of course) a projector for one of the busier auditoriums had a problem, and ended up being un-fixable for that showing.
PL was in there and began telling every other guest in the auditorium how terrible our theater was, and how "that's what you get for paying $1.
50 a movie!" She even went on to talk about how we are scamming everyone, and they should all get refunds. Fat fucking chance lady.
Like most people that just want to complain for free shit and other unknown reasons, this bitch just keeps coming back.
Like most other theaters ours has a rewards program that gives customers 7 points for every dollar spent and for every 450 points they get a voucher for a discount off a combo, free popcorn's,
free combos, etc. On this special day, here comes PL marching to the guest service kiosk demanding to know what happened to all her rewards.
As is standard procedure, the manager looked up her reward card to see what rewards she did have (or had). Upon further review, it was found that all of her rewards were *expired*.
Yeah, she didn't like that.
"YOU PEOPLE ARE STEALING FORM ME! I'M A LAWYER AND YOU GUYS ARE GOING TO BE SUED FOR THEFT! NOBODY TOLD ME THEY EXPIRE! THIS IS A HUGE SCAM!" How my manager kept her cool I will never know.
PL kept ranting and then went on to say she was an engineer, and also and accountant! I'f your like us, you're starting to paint a picture here.
Not only is this woman bat shit crazy but also appears to be completely delusional. She demanded to know the number for home office, which was given to her *gladly*.
What followed were several emails between home office and my theater where everyone agreed that nothing this bitch says can be taken seriously what so ever.
She still comes in about once a week, and everyone takes guesses on what she will complain about this time. The saga of the Pepsi Lady is far from over. *To be continued.*