At my theater, we've completely ditched the old "built-into-the-counter" ticket printers and now we have computer systems that just sit on the counter,
with built-in ticket/receipt printers. They can print tickets, receipts, reward coupons, etc, even in the concession stand.
When you walk into my theater, you're in a small room that contains the ticket queue and the windows of the ticket booth.
After buying your tickets, you walk into the lobby where the concession stand is.
Often, on slow days, we'll sell tickets in the concession stands and it allows us to not only save hours from scheduling a ticket person,
but also lets the customers get all their concessions and tickets without waiting in two lines (protip if you're buying concessions and your local theater does this).
We also have three signs that we hang in the window of the ticket booth that say "Please proceed to the concession stand to purchase tickets and concession items."
Here's where the fun begins.
Nobody EVER sees the signs that are hanging in plain view, eye-level, with large font. They are absolutely impossible to miss, but people still find a way.
Normally, we'll just walk into the queue, tell the customer(s) that they can purchase their tickets at the concession stand, and that's that.
Well, one particularly "busy" day (a weekday that is busier than usual) there is a short but constant line for tickets and concessions.
A woman comes to my counter, I take her order as normal, prepare her popcorn/drinks for five or six kids, and ring her up. Then she has to comment on our signs (or lack thereof).
**"Just a suggestion,"** she says. I already knew that I wanted to tune out.
**"You should have some signs or something that say you're selling tickets in here. No other theater does that."**
I very calmly point to the large signs hanging in the window, *where I watched her stand with her face inches away from them not one minute prior.*
**"Oh. Well still."**
Dear ma'am, please do not try to seem intelligent or superior when the sign you suggest that we should have was inches away from your giant crooked nose.
Your tiny attention span and inability to notice blatantly obvious signage is not my fault.