It was Thanksgiving weekend.
I was working one of the side concession stands that they occasionally open when it is busy, and the guy working with me was on break, so I was by myself for the time being.
Lady comes up, hands me her ticket, and asks if I knew where the movie was showing.
I always find these questions mildly annoying since A) the auditorium number is printed on the ticket and B) the ushers tell you when they tear your ticket, but it is what it is.
I say the number and point her in the direction.
> Lady: But I think that is the wrong one.
> Me: Ok, let me step out and check real quick.
I figured she must have just been confused, but there was a slight chance maybe an usher posted the times up wrong.
I stepped from behind the concessions stand, went to the auditorium which was right around the corner, and the time matched with her ticket.
Maybe the screen or projector wasn't working though, I don't really know the technical sides of things but I figured I might as well ask her.
> Me: This seems to be the correct one. Was there anything playing when you went in, or was the screen blank?
> Lady: Oh, I haven't gone in yet, thanks though.
So, to summarize, lady thinks she got a ticket for the wrong movie without actually going in to check.