Hello everybody, got another tale to tell, well for background it has been below freezing where i live for the pass few weeks, like a this very moment it's 23 degrees. So super cold.
so lets get started:
So, it was a slow day yesterday day, like we had maybe less then 80 people come in and watch something.
The day was dragging and i was doing the hourly checks we have to do, to check the temperature, the picture and so on.
So after i check started to walk out when i get stopped by this older gentlemen.
> OG: " Excuse me sir, is there a way you could turn up the heat. we're freezing"
*putting on my best smile*
> Me: " of course i can sir, sorry about that it"
I walked in about, 15 mins later it felt fine, maybe a little cold but not freezing, so i thought that was the end of it.
nope, the guy comes out after the movie had ended and said
> Og: " It was so cold in there" he repeated
> Me: " I'm sorry about that sir. We just turned it up, it takes awhile for it to heat up the theater"
He walks away, i see him again the concessions stand before walking out. i walk up and ask
> " What was the matter with him ?"
> " He was cold and wanted a refund"
So this older gentlemen wanted refund for his ticket for being cold even after telling him it would took awhile to heat up.
i understand being cold but enough to want a refund even after watching the full movie rather then coming to tell us that it was cold.